Freephone our East Anglia Travel Shops
0800 954 0068
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0800 021 3238
Lucy Bexfield
Senior Travel Consultant

When did you start working in the travel industry?

I started work as a trainee travel agent back in 2005 from there I have done various roles in the travel industry, train steward, cabin crew, holiday rep before returning to the retail sector in 2011 with Fred. Olsen Travel.

What is your favourite thing about your job?

Meeting new and interesting people everyday and helping them to organise exciting travel plans. No two bookings are ever the same.

Where would you like to visit next?

I have yet to visit Italy, so this may be next on the list.

What is your dream holiday destination?

South America, to experience their culture and explore.

My Favourite Memory

Thailand has to be up there as one of my favourites. So many different experiences all in one holiday, from beaches, to night markets, to elephant trekking and white water rafting. Amazing food, sights and lovely people.


's Top Tips

1) Be Organised with tickets, hand luggage and passports - don't carry more than you need.

2) Stay overnight the night before you travel.

3) Enjoy the airport - its the start of your holiday - have a drink!


's Cruise Tips