I started work as a trainee travel agent back in 2005 from there I have done various roles in the travel industry, train steward, cabin crew, holiday rep before returning to the retail sector in 2011 with Fred. Olsen Travel.
Meeting new and interesting people everyday and helping them to organise exciting travel plans. No two bookings are ever the same.
I have yet to visit Italy, so this may be next on the list.
South America, to experience their culture and explore.
1) Be Organised with tickets, hand luggage and passports - don't carry more than you need.
2) Stay overnight the night before you travel.
3) Enjoy the airport - its the start of your holiday - have a drink!