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Accessibility Statement

Accessibility statement for Fred. Olsen Travel Agents.

At Fred. Olsen Travel, we are committed to making our website as accessible and usable as possible for all visitors, regardless of ability or technology.

We want as many people as possible to be able to use this website. This means, for example, that you should be able to:

  • Ability to navigate most of the website using a keyboard and use access keys as shortcuts to key content
  • Zoom in up to 200% without the text spilling off the screen
  • Listen to most of the website using a screen reader
  • Access content with clear structure, readable text, and sufficient colour contrast in most areas
  • Forms are designed to be accessible

We are continually working to improve the accessibility and usability of this website and to provide a more inclusive experience for all users.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website may not yet be fully accessible. For example:

  • Some images may not yet have fully descriptive alternative text
  • Some interactive elements may not yet be fully optimised for keyboard users
  • Some PDFs or embedded third-party content may not be fully accessible
  • Some pages may contain components that do not yet fully meet accessibility best practice on mobile devices or assistive technologies

We are working to review and improve these areas as part of our ongoing website maintenance and development.

Measures we are taking

We aim to follow recognised accessibility best practice and are working towards compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA wherever reasonably possible.

When updating or developing website content and features, we take accessibility into account by considering areas such as:

  • Page structure and heading hierarchy
  • Colour contrast and readability
  • Keyboard navigation
  • Form usability
  • Alternative text for meaningful images
  • Responsive design across mobile, tablet, and desktop devices

Accessibility is considered as part of our ongoing design, content, and development process.

Third-party content

Some parts of this website may include third-party tools, plugins, or embedded content such as maps, videos, brochures, or external widgets. We cannot always control the accessibility of third-party content, but we encourage providers to offer accessible experiences and review these tools where possible.

Feedback and contact information

If you find any problems using this website, or need information on this site in a different format, please contact us.

Contact form: https://www.fredolsentravelagents.co.uk/contact-us

When contacting us, please include:

  • The page or feature you were trying to use
  • The problem you experienced
  • The format you need the information in, if relevant

We will do our best to respond promptly and provide the information or support you need.

Ongoing improvement

We view accessibility as an ongoing priority and are committed to continually improving the user experience for everyone. As our website evolves, we will continue to review content, design, and functionality to identify and address accessibility issues.

Preparation of this accessibility statement

This statement was prepared on 8th April 2026.

It was last reviewed on 8th April 2026.