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Hi, my name is

Gemma

Welcome to our

Felixstowe

branch

Contact Details

Fred. Olsen Travel

124-126 Hamilton Road

Felixstowe

Suffolk

IP11 7AB

felixstowe@fredolsentravel.co.uk (01394) 270456

Incorporating

Opening Hours

Monday: 9.00am - 5.00pm

Tuesday: 9.30am - 5.00pm

Wednesday: 9.00am - 5.00pm

Thursday: 9.00am - 5.00pm

Friday: 9.00am - 5.00pm

Saturday: 9.00am - 5.00pm

Sunday and Bank Holidays: Closed

Read our Brochure Online

Testimonials

Val and Martin W

Thank you again for your help and recommendation, it is priceless.

Still can’t believe how much of an amazing time it was.

We think Mark and yourself are a credit to Fred. Olsen and so helpful to a nervous traveller (Sue).

Just finished our cruise on Celebrity Constellation. Wow!!!!!!!!!!!

Thank you for your good company during our trip to to Finland.

Just to let you know our holiday in South America was superb!

Mrs O

March 6, 2023

My First trip to Kuala Lumpur Malaysia

What an amazing country, a visit to here should be on everyone’s bucket list.

I would really like to thank a member of your staff - Emily Jacobs for her outstanding help and assistance in our cruise booking.

I really wanted to thank you so much for your exceptional service that you provided us in arranging not only our flights but all the associated complex documentation, to allow us entry into Canada.

Peter, Jane & Alex

October 19, 2022

We’ve been using the Colchester branch for the past 12 years to book our holidays and every time we have received excellent service from your advisors.

We wanted to say how much we have appreciated Mark's incredible patience, knowledge and sound advice in dealing with any bookings we have made through him at Fred. Olsen.

The ship and staff were brilliant. And your shop, made that happen!! Hopefully we will meet again.

Mr and Mrs W

June 13, 2022

We would have no hesitation in recommending Riviera and the Lee Wood Hotel.

David & Christine H

September 7, 2021

Being in the UK hospitality industry I fully appreciate outstanding customer service.

Anonymous

July 2, 2021

Thank you for your sterling work

I thought I should write a letter and thank you for your sterling work in ensuring our holiday for 2021.

Richard A

June 15, 2020

Above and beyond her line of duty

In these very difficult times I thought you might like a short note to cheer you up and hopefully make you smile.

Mr. Davies

May 11, 2020

Just a note to say thanks for all you've done and to remind that Pat & I are thinking of you & your families at this difficult time.

Pat Hopkin & Jim Grieve

March 25, 2020

Thank You For Your Exceptional Help

Sue & I want to thank Kerrie & her staff at the Felixstowe branch, for all their exceptional help sorting out our return travel back from Thailand.

The Burties

March 23, 2020

An Out-Of-This-World Sri Lankan Wedding

The tour was amazing. Kuoni made us feel so safe and cared for.

Suzette and Pete

March 3, 2020

Charming and knowledgeable young ladies

I felt that I had to write to you regarding the Staff in the Norwich Office.

Barbara F

July 2, 2019

Thoroughly professional

I am writing to record my appreciation and thanks for two recent successful consultations with Melanie.

Brian T

May 1, 2019

The wedding was absolutely wonderful

We wanted to give a you very big thank for your help and choosing Cox & Kings for us.

Thank you so much to Gemma and Linda at Fred. Olsen Felixstowe who recently tried to help us get flights to be with our family in their time of need.

Karen Banham

April 20, 2019

Outstanding Service and Help

We wish to mention the outstanding service and help we received from Sam at Fred. Olsen Travel in Lymington.

David and Jean C

September 11, 2018

Cruise to The Italian Riviera

Our Cruise was one of the best we have ever had with Fred. Olsen but this was only our first time on Boudicca - what a lovely ship.

Alan & Brenda

July 9, 2018

Professional and friendly

I am writing to say thank you to Lisa Robinson and your Colchester team with regards to a recent booking I made to the UAE.

Having booked many cruises both ocean and one river cruise through Felixstowe branch, mainly through Linda, I can honestly say I have had excellent service.

Derek L

April 30, 2018

Gardens Galore River Cruise

We were on the recent Gardens Galore River Cruise, on the Amadeus Brilliant and your representative was Karen Jones.

Barry & Jane

April 27, 2018

Value for money with P&O Cruises

We are now looking back on another excellent holiday organised through Thorpe Travel, a Caribbean cruise.

Karel and Jan R

February 27, 2018

Wonderful trip to Tokyo, Japan

Thank you so much for everything you did sorting out my wonderful trip to Tokyo, Japan

Carol T

December 21, 2017

Great attention to detail

I would just like to say how impressed I am by a member of your staff, Samantha O’Connor, at Fred Olsen Travel, Lymington.

After a week of searching online for a half board holiday to the Costa Adeje for a reasonable price, Nicola was able to put together a trip that i was really happy with.

Karl

July 24, 2017

Excellent all-round service

I have used Fred Olsen for all of my family travel plans since they opened a branch in Westbourne, Bournemouth.

Karl L

May 29, 2017

Spring holiday in Madeira

We have just returned from a brilliant Spring holiday in Madeira, all arranged for us by Lorna.

Leonard and I would like to thank you most sincerely for making our cruise to the Mediterranean so perfect.

My wife and I have used Thorpe Travel over a number of years for arranging and booking our cruising, and it has been done very efficiently every time.

Thank you for organising all for us.

Thank you for all your help over the years.

Tony and Lisbeth B

November 23, 2016

Fantastic time in Austria

Thank you so much for looking after us so well time and time again booking our holidays and meeting our requirements.

Christine and Neil S

Wonderful memories

Thank you for advising and assisting us on choosing an amazing holiday.

Every aspect of the trip by you worked like clockwork. The hotels, the yours, the coach travel where all superb, and the staff were brilliant.

We just wanted to say a very big ‘thank you’ for the help and advice you gave us in making the booking for our Canada holiday.

Just a quick email to say MANY THANKS for all your help before and during our Celebrity cruise of Asia.

Quick note, we are back, brilliant holiday everything ran smoothly.

John C

September 11, 2018

Whale watching in Mauritius

Great holiday and thanks again for all your help especially helping us choose Madekwi game reserve.

We would both like to thank you for organising the holiday.

As always, all your arrangements worked perfectly. Very many thanks.

I just wanted to say thank you!

We have book a number of holidays through Vicky over the past few years.

With your help it was a complete surprise for my wife right up to the day of the departure.

Roley W

November 7, 2018

Local Events

Our Fred. Olsen Travel Agents shops regularly host events aimed at helping you find your perfect holiday. Find out which events are coming up in your local store.

Sea the Difference with Celebrity Cruises - A Week Long Event

August 2025

10:00 am

August 2025

4:00 am

Event Location: In-store at 124-126 Hamilton Road, Felixstowe IP11 7AB
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Join us in-store for an exciting week of travel inspiration in partnership with Celebrity Cruises - renowned for their immersive, destination-focused cruises. Celebrity expert, Pete will be in-store on 28th August between 11am and 3pm, ready to share behind the scenes insights and inspiring itineraries. Enjoy drinks and nibbles while you explore you next dream cruise and get exclusive advice tailored to you.

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Find out more...

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Contact Details

Opening Hours

Flight Schedule

Meet the Team

Gemma Hopkins

Linda Fowler

Emily Jacobs

Annie Clougherty

Madeleine Mayes

Laura Lamb

Hannah Smith

Testimonials

Local Events