What Our Customers Say | Fred. Olsen Travel Agents

Lorna and Kerry are both so helpful and cheery

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Being in the UK hospitality industry I fully appreciate outstanding customer service.

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Thank you for your sterling work

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I thought I should write a letter and thank you for your sterling work in ensuring our holiday for 2021.

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Above and beyond her line of duty

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In these very difficult times I thought you might like a short note to cheer you up and hopefully make you smile.

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Just a note to say thanks for all you've done

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Just a note to say thanks for all you've done and to remind that Pat & I are thinking of you & your families at this difficult time.

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Thank You For Your Exceptional Help

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Sue & I want to thank Kerrie & her staff at the Felixstowe branch, for all their exceptional help sorting out our return travel back from Thailand.

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An Out-Of-This-World Sri Lankan Wedding

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The tour was amazing. Kuoni made us feel so safe and cared for.

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Charming and knowledgeable young ladies

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I felt that I had to write to you regarding the Staff in the Norwich Office.

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Thoroughly professional

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I am writing to record my appreciation and thanks for two recent successful consultations with Melanie.

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The wedding was absolutely wonderful

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We wanted to give a you very big thank for your help and choosing Cox & Kings for us.

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What a lovely team

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Thank you so much to Gemma and Linda at Fred. Olsen Felixstowe who recently tried to help us get flights to be with our family in their time of need.

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Asia Cruise

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Just a quick email to say MANY THANKS for all your help before and during our Celebrity cruise of Asia.

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The Orient Express

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With your help it was a complete surprise for my wife right up to the day of the departure.

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Two weeks in Greece

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We would both like to thank you for organising the holiday.

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Singapore

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Quick note, we are back, brilliant holiday everything ran smoothly.

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Whale watching in Mauritius

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Great holiday and thanks again for all your help especially helping us choose Madekwi game reserve.

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Outstanding Service and Help

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We wish to mention the outstanding service and help we received from Sam at Fred. Olsen Travel in Lymington.

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Cruise to The Italian Riviera

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Our Cruise was one of the best we have ever had with Fred. Olsen but this was only our first time on Boudicca - what a lovely ship.

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Professional and friendly

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I am writing to say thank you to Lisa Robinson and your Colchester team with regards to a recent booking I made to the UAE.

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First class service

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Having booked many cruises both ocean and one river cruise through Felixstowe branch, mainly through Linda, I can honestly say I have had excellent service.

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Gardens Galore River Cruise

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We were on the recent Gardens Galore River Cruise, on the Amadeus Brilliant and your representative was Karen Jones.

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Zell am See

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As always, all your arrangements worked perfectly. Very many thanks.

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Great service

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We have book a number of holidays through Vicky over the past few years.

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Barcelona birthday

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I just wanted to say thank you!

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Value for money with P&O Cruises

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We are now looking back on another excellent holiday organised through Thorpe Travel, a Caribbean cruise.

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Wonderful trip to Tokyo, Japan

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Thank you so much for everything you did sorting out my wonderful trip to Tokyo, Japan

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Amazing Service

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After a week of searching online for a half board holiday to the Costa Adeje for a reasonable price, Nicola was able to put together a trip that i was really happy with.

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Great attention to detail

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I would just like to say how impressed I am by a member of your staff, Samantha O’Connor, at Fred Olsen Travel, Lymington.

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Excellent all-round service

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I have used Fred Olsen for all of my family travel plans since they opened a branch in Westbourne, Bournemouth.

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Mediterranean Cruise

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Leonard and I would like to thank you most sincerely for making our cruise to the Mediterranean so perfect.

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Spring holiday in Madeira

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We have just returned from a brilliant Spring holiday in Madeira, all arranged for us by Lorna.

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Efficient every time

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My wife and I have used Thorpe Travel over a number of years for arranging and booking our cruising, and it has been done very efficiently every time.

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Canada holiday

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We just wanted to say a very big ‘thank you’ for the help and advice you gave us in making the booking for our Canada holiday.

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Wonderful memories

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Thank you for advising and assisting us on choosing an amazing holiday.

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