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Freephone our South Coast Travel Shops
0800 021 3238
Freephone our East Anglia Travel Shops
0800 954 0068

What our customers say...

We love to hear from our customers. We hope you enjoy reading our customer reviews below.

Lorna and Kerry are both so helpful and cheery
Being in the UK hospitality industry I fully appreciate outstanding customer service.
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Thank you for your sterling work
I thought I should write a letter and thank you for your sterling work in ensuring our holiday for 2021.
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Above and beyond her line of duty
In these very difficult times I thought you might like a short note to cheer you up and hopefully make you smile.
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Just a note to say thanks for all you've done
Just a note to say thanks for all you've done and to remind that Pat & I are thinking of you & your families at this difficult time.
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Thank You For Your Exceptional Help
Sue & I want to thank Kerrie & her staff at the Felixstowe branch, for all their exceptional help sorting out our return travel back from Thailand.
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An Out-Of-This-World Sri Lankan Wedding
The tour was amazing. Kuoni made us feel so safe and cared for.
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Charming and knowledgeable young ladies
I felt that I had to write to you regarding the Staff in the Norwich Office.
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Thoroughly professional
I am writing to record my appreciation and thanks for two recent successful consultations with Melanie.
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The wedding was absolutely wonderful
We wanted to give a you very big thank for your help and choosing Cox & Kings for us.
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What a lovely team
Thank you so much to Gemma and Linda at Fred. Olsen Felixstowe who recently tried to help us get flights to be with our family in their time of need.
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Asia Cruise
Just a quick email to say MANY THANKS for all your help before and during our Celebrity cruise of Asia.
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The Orient Express
With your help it was a complete surprise for my wife right up to the day of the departure.
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Two weeks in Greece
We would both like to thank you for organising the holiday.
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Singapore
Quick note, we are back, brilliant holiday everything ran smoothly.
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Whale watching in Mauritius
Great holiday and thanks again for all your help especially helping us choose Madekwi game reserve.
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Outstanding Service and Help
We wish to mention the outstanding service and help we received from Sam at Fred. Olsen Travel in Lymington.
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Cruise to The Italian Riviera
 Our Cruise was one of the best we have ever had with Fred. Olsen but this was only our first time on Boudicca - what a lovely ship.
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Professional and friendly
I am writing to say thank you to Lisa Robinson and your Colchester team with regards to a recent booking I made to the UAE.
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First class service
Having booked many cruises both ocean and one river cruise through Felixstowe branch, mainly through Linda, I can honestly say I have had excellent service.
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Gardens Galore River Cruise
We were on the recent Gardens Galore River Cruise, on the Amadeus Brilliant and your representative was Karen Jones.
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Zell am See
As always, all your arrangements worked perfectly. Very many thanks.
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Great service
We have book a number of holidays through Vicky over the past few years.
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Barcelona birthday
I just wanted to say thank you!
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Value for money with P&O Cruises
We are now looking back on another excellent holiday organised through Thorpe Travel, a Caribbean cruise.
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Wonderful trip to Tokyo, Japan
Thank you so much for everything you did sorting out my wonderful trip to Tokyo, Japan
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Amazing Service
After a week of searching online for a half board holiday to the Costa Adeje for a reasonable price, Nicola was able to put together a trip that i was really happy with.
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Great attention to detail
I would just like to say how impressed I am by a member of your staff, Samantha O’Connor, at Fred Olsen Travel, Lymington.
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Excellent all-round service
I have used Fred Olsen for all of my family travel plans since they opened a branch in Westbourne, Bournemouth.
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Mediterranean Cruise
Leonard and I would like to thank you most sincerely for making our cruise to the Mediterranean so perfect.
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Spring holiday in Madeira
We have just returned from a brilliant Spring holiday in Madeira, all arranged for us by Lorna.
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Efficient every time
My wife and I have used Thorpe Travel over a number of years for arranging and booking our cruising, and it has been done very efficiently every time.
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Canada holiday
We just wanted to say a very big ‘thank you’ for the help and advice you gave us in making the booking for our Canada holiday.
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Wonderful memories
Thank you for advising and assisting us on choosing an amazing holiday.
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Many thanks
Thank you for all your help over the years.
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America and Canada
Every aspect of the trip by you worked like clockwork. The hotels, the yours, the coach travel where all superb, and the staff were brilliant.
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Braemar
Thank you for organising all for us.
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Fantastic time in Austria
Thank you so much for looking after us so well time and time again booking our holidays and meeting our requirements.
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