Hi Vicky and all the girls at Fred Olsen Travel

We are just back from our twelve day stay at the Hotel Berner in Zell am See.

As always, all your arrangements worked perfectly.  Very many thanks.

For us it is always a joy booking our holiday through yourselves.  It takes away all the hassle from us and, once we have made our decision, we can just sit back and wait for the relevant documentation to arrive.

Turning to the Hotel Berner, this is a hotel we recommend without hesitation.  We have stayed in many hotels in the Tirol, but this we rate the best.  As with all the hotels, the room was spotless and the food excellent.  What made it exceptional was the staff. It is only a small family run hotel, but we were made to feel hugely welcome.  From the welcome drink on arrival, to the regular chats with the girls on reception or those who waited at table, you were always made to feel important.

Many thanks again for looking after all the arrangements.  We are already looking forward to the next time.

Best wishes