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Hi, my name is

Mark

.

Welcome to our

Bury St. Edmunds

branch

Contact Details

Fred. Olsen Travel

33 Brentgovel Street

Bury St. Edmunds

Suffolk

IP33 1EA

bury@fredolsentravel.co.uk (01284) 766866 Bury St. Edmunds

Bury St. Edmunds

Incorporating

Opening Hours

Monday: 9.00am - 5.00pm

Tuesday: 9.30am - 5.00pm

Wednesday: 9.00am - 5.00pm

Thursday: 9.00am - 5.00pm

Friday: 9.00am - 5.00pm

Saturday: 9.00am - 5.00pm

Sunday and Bank Holidays: Closed

Read our Brochure Online

Brochure Cover

Flight Schedule

Where will you go?

Meet the Team

Mark Scrivener

Lindsay Cutting

Assistant Manager

Darren Ainsworth

Travel Consultant

Zachary Lewis

Trainee Travel Consultant

Testimonials

Val and Martin W

Thank you again for your help and recommendation, it is priceless.

Val and Martin W

December 17, 2024

Still can’t believe how much of an amazing time it was.

We think Mark and yourself are a credit to Fred. Olsen and so helpful to a nervous traveller (Sue).

Terry & Damaris

Just finished our cruise on Celebrity Constellation. Wow!!!!!!!!!!!

Terry & Damaris

Thank you for your good company during our trip to to Finland.

Just to let you know our holiday in South America was superb!

My First trip to Kuala Lumpur Malaysia

What an amazing country, a visit to here should be on everyone’s bucket list.

December 19, 2022

Amanda and Gordon E

I would really like to thank a member of your staff - Emily Jacobs for her outstanding help and assistance in our cruise booking.

Amanda and Gordon E

November 7, 2022

Peter, Jane & Alex

I really wanted to thank you so much for your exceptional service that you provided us in arranging not only our flights but all the associated complex documentation, to allow us entry into Canada.

Peter, Jane & Alex

October 19, 2022

Excellent service from your advisors for 12 years

We’ve been using the Colchester branch for the past 12 years to book our holidays and every time we have received excellent service from your advisors.

August 19, 2022

We wanted to say how much we have appreciated Mark's incredible patience, knowledge and sound advice in dealing with any bookings we have made through him at Fred. Olsen.

Cruise on Bolette

The ship and staff were brilliant. And your shop, made that happen!! Hopefully we will meet again.

We would have no hesitation in recommending Riviera and the Lee Wood Hotel

We would have no hesitation in recommending Riviera and the Lee Wood Hotel.

David & Christine H

September 7, 2021

Lorna and Kerry are both so helpful and cheery

Being in the UK hospitality industry I fully appreciate outstanding customer service.

Thank you for your sterling work

I thought I should write a letter and thank you for your sterling work in ensuring our holiday for 2021.

Above and beyond her line of duty

In these very difficult times I thought you might like a short note to cheer you up and hopefully make you smile.

Just a note to say thanks for all you've done

Just a note to say thanks for all you've done and to remind that Pat & I are thinking of you & your families at this difficult time.

Pat Hopkin & Jim Grieve

Thank You For Your Exceptional Help

Sue & I want to thank Kerrie & her staff at the Felixstowe branch, for all their exceptional help sorting out our return travel back from Thailand.

An Out-Of-This-World Sri Lankan Wedding

The tour was amazing. Kuoni made us feel so safe and cared for.

Suzette and Pete

Charming and knowledgeable young ladies

I felt that I had to write to you regarding the Staff in the Norwich Office.

Thoroughly professional

I am writing to record my appreciation and thanks for two recent successful consultations with Melanie.

The wedding was absolutely wonderful

We wanted to give a you very big thank for your help and choosing Cox & Kings for us.

What a lovely team

Thank you so much to Gemma and Linda at Fred. Olsen Felixstowe who recently tried to help us get flights to be with our family in their time of need.

Outstanding Service and Help

We wish to mention the outstanding service and help we received from Sam at Fred. Olsen Travel in Lymington.

David and Jean C

September 11, 2018

Cruise to The Italian Riviera

Our Cruise was one of the best we have ever had with Fred. Olsen but this was only our first time on Boudicca - what a lovely ship.

Professional and friendly

I am writing to say thank you to Lisa Robinson and your Colchester team with regards to a recent booking I made to the UAE.

First class service

Having booked many cruises both ocean and one river cruise through Felixstowe branch, mainly through Linda, I can honestly say I have had excellent service.

Gardens Galore River Cruise

We were on the recent Gardens Galore River Cruise, on the Amadeus Brilliant and your representative was Karen Jones.

Value for money with P&O Cruises

We are now looking back on another excellent holiday organised through Thorpe Travel, a Caribbean cruise.

Karel and Jan R

February 27, 2018

Wonderful trip to Tokyo, Japan

Thank you so much for everything you did sorting out my wonderful trip to Tokyo, Japan

December 21, 2017

Great attention to detail

I would just like to say how impressed I am by a member of your staff, Samantha O’Connor, at Fred Olsen Travel, Lymington.

Amazing Service

After a week of searching online for a half board holiday to the Costa Adeje for a reasonable price, Nicola was able to put together a trip that i was really happy with.

Excellent all-round service

I have used Fred Olsen for all of my family travel plans since they opened a branch in Westbourne, Bournemouth.

Spring holiday in Madeira

We have just returned from a brilliant Spring holiday in Madeira, all arranged for us by Lorna.

Karel and Jan R

Mediterranean Cruise

Leonard and I would like to thank you most sincerely for making our cruise to the Mediterranean so perfect.

Leonard and Wendy N

Efficient every time

My wife and I have used Thorpe Travel over a number of years for arranging and booking our cruising, and it has been done very efficiently every time.

Ian & Georgina J

Thank you for organising all for us.

November 23, 2016

Thank you for all your help over the years.

Tony and Lisbeth B

November 23, 2016

Fantastic time in Austria

Thank you so much for looking after us so well time and time again booking our holidays and meeting our requirements.

Christine and Neil S

Wonderful memories

Thank you for advising and assisting us on choosing an amazing holiday.

Karen and Peter

November 23, 2016

America and Canada

Every aspect of the trip by you worked like clockwork. The hotels, the yours, the coach travel where all superb, and the staff were brilliant.

November 23, 2016

We just wanted to say a very big ‘thank you’ for the help and advice you gave us in making the booking for our Canada holiday.

Jenny and Trevor B

November 23, 2016

Just a quick email to say MANY THANKS for all your help before and during our Celebrity cruise of Asia.

January 7, 2019

Quick note, we are back, brilliant holiday everything ran smoothly.

September 11, 2018

Whale watching in Mauritius

Great holiday and thanks again for all your help especially helping us choose Madekwi game reserve.

Martin and family

September 11, 2018

Two weeks in Greece

We would both like to thank you for organising the holiday.

John & Marion P

October 23, 2018

As always, all your arrangements worked perfectly. Very many thanks.

Alan and Jill R

Barcelona birthday

I just wanted to say thank you!

We have book a number of holidays through Vicky over the past few years.

Kelly and Gareth K

The Orient Express

With your help it was a complete surprise for my wife right up to the day of the departure.

November 7, 2018

Local Events

Our Fred. Olsen Travel Agents shops regularly host events aimed at helping you find your perfect holiday. Find out which events are coming up in your local store.

Cruise Week: Where your journey begins

9

September 2025

9:00 am

-

12

September 2025

5:00 pm

Event Location: Fred. Olsen Travel Agents, 33 Brentgovel Street, Bury St. Edmunds, IP33 1EA.

Join us in-store for a special Cruise Focus Week - perfect for new cruisers or those looking to rediscover the magic of life at sea.

Join us throughout the week between 11am and 2pm, as representatives from Ambassador, Fred. Olsen Cruise Lines, Cunard, and Riviera Travel will be on hand to share insider tips, destination inspiration, and expert advice tailored just for you.

Enjoy complimentary refreshments and biscuits, and let us help you plan your next voyage - whether it’s your first or your next.

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CALL US or POP IN-STORE to find out more INFORMATION...

Find out more...

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