Pictured left to right outside the new store are: Paul Hardwick, Fred. Olsen Travel Agents Director of Retail; Emma Bailey, Fred. Olsen Travel Agents; Tutti Taylor, Fred. Olsen Travel Agents; Councillor Candy Vaughan, Mayor of Eastbourne; Trevor Ridler, Fred. Olsen Travel Agents Business Development Manager; and Shirley Waters, Fred. Olsen Travel Agents..
Fred. Olsen Travel Agents is celebrating a triumphant win at the inaugural Cruise Awards by Cruise Adviser which took place at the Cutty Sark in Greenwich, London on 13th September.
The entire British cruise industry was represented at this event which showcased the cruise industry and celebrated both cruise lines and travel agents.
Fred. Olsen Travel Agents, was named Best Travel Agency (over 10 shops), beating the other shortlisted finalists Hays Travel, Barrhead Travel and Miles Morgan.
Paul Hardwick, head of commercial for Fred. Olsen Travel Agents collected the award and said: “I’m delighted that our branches and staff have been recognised for the great job that they do and I would like to congratulate everyone on such a wonderful achievement. As an independent family-owned travel agent with a high rate of repeat customers we have a reputation for providing excellent service and great value for money. Not only do our staff have the knowledge and ability to tailor-make a dream holiday, but Fred. Olsen Travel Agents also has the industry bonding and accreditation to ensure financial security and peace of mind for our customers. This award, which is voted for by industry experts, is testament to the dedication and hard work of the entire Fred. Olsen Travel Agents team.”
Fred. Olsen Travel has been a fixture on the high street for almost 35 years with 17 travel agencies: ten in East Anglia in Ipswich, Felixstowe, Woodbridge, Framlingham, Colchester, Bury St Edmunds, Beccles and Norwich; six on the South coast in Hythe, Lymington, Westbourne, Christchurch, Ferndown and Dorchester; and one in the South East in Heathfield.
Each branch has its own strong identity and is run passionately by the branch manager and team who look to deliver unrivalled service and knowledge when sourcing the best holidays and cruises for their customers. In an age when much is made of the decline of the high street it is worth noting that Fred. Olsen Travel Agents have actually increased their number of high street outlets, opening 11 new shops in the past six years.