Lucy Austin

When did you start working in the travel industry?

I started working in travel in 2024. I've spent many years travelling and decided it was time to make the move to a job that I feel so passionate about.

What is your favourite thing about your job?

Meeting new people and spending all day looking at holiday destinations.

Where would you like to visit next?

I'm going to do a solo trip to Bosnia this year. I've always been fascinated by the history and it's a beautiful country.

What is your dream holiday destination?

I have a trip in the planning stages to travel across Central America all the way from Belize to Panama. I love to experience different cultures that are a bit off the beaten track.

What has been your favourite holiday, which you have booked for a customer, that you would love to take yourself?

I booked a tour for a customer to Memphis, Nashville and New Orleans by train and paddle steamer that I'd love to do myself.

What were your childhood holidays like?

Greece and camping all over the UK and Europe. Being outdoors and active is still my favourite type of holiday.

What are the first three things in your case?

A book, my favourite sunglasses and my favourite tea bags.