Hey, your browser is out of date!

We have noticed you're currently using an old insecure version of
Internet Explorer.

To provide you with the best user experience possible, you will need to update your browser to continue using this website.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Visit your nearest branch or call our regional travel specialists
On Freephone
0800 954 0068
Suzanne Ward
Assistant Manager

When did you start working in the travel industry?

I started working in travel in 1984.

What is your favourite thing about your job?

I love the fact that every day is completely different working in travel, and we get to make customers dreams come true.

Where would you like to visit next?

There are so my destinations I would still like to visit, so maybe New Zealand would be at the top of my list because it has so much to offer.

What is your dream holiday destination?

I would love to visit Japan, especially during the Cherry Blossom season, as it must be unforgettable to witness such a beautiful event and experience such a unique and fascinating culture.

What has been your favourite holiday, which you have booked for a customer, that you would love to take yourself?

I think my favourite holiday I have ever booked for a customer has to be a world cruise, how incredible would that be to travel all the way around the world? Yes please!.

What were you childhood holidays like?

As a child we went to Florida for the first time when I was 10 years old, and I can still remember the excitement and how magical I felt when we went to Walt Disney World.

What are the first things in your case?

Hair straighteners, suntan lotion and a good book!


's Top Tips

1) Don't leave everything to the last minute - make sure you have all the correct documents for travel.

2) Pre-book your seats on the aircraft - it takes the stress away.

3) Stay overnight at the airport - you get to start your holiday a day earlier without relying on transport/traffic issues


's Cruise Tips

1) Definitely get a balcony if you can its so exciting to relax and watch the world go by whilst sipping a nice cold glass of prosecco!

2) Make sure you pre-book any must see excursions so you don't miss out.

3) Don't be afraid to try something new.

My Favourite Memory

I think my favourite destination has to be Victoria Falls - I got to speedboat down the Zambezi River, spent time with the elephants at the Elephant Café followed by a swim to Devils Pool at the edge of the Falls, it doesn't get much better than that!