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Hi, my name is

Emma

.

Welcome to our

Norwich Cruise Centre

branch

Contact Details

Fred. Olsen Travel in store at Jarrolds

1-11 London Street

Norwich

Norfolk

NR2 1JF

jarrolds@fredolsentravel.co.uk 01603 216840 Norwich Cruise Centre

Norwich Cruise Centre

Opening Hours

Monday to Saturday: 9:30am - 5pm

Sundays and Bank Holidays: Closed

Temporary Opening Hours

We are reopening inline with government lockdown guidelines.

Monday to Saturday: 9:30am - 5pm

Sundays and Bank Holidays: Closed

We have completed a full risk assessment as a company which can be viewed here and we have implemented ten key customer commitments which all of ours staff will be adhering to, to keep themselves and our customers safe which can be found here. I would also respectfully ask customers to follow these new guidelines we have put in place to help us keep our branches a safe environment for our customers. We hope like us, you will feel confident to return to see us as we all adapt to our socially distanced way of life.

Importantly to maintain social distancing the branches will operate with a closed door policy only admitting one set of customers in each branch at any one time. To manage this efficiently appointments are encouraged so please feel free to call or email in advance and book your time slot so you know you will be able to get in to see your Travel Agent.

About Norwich Cruise Centre

The staff at Norwich Cruise Centre are passionate about cruising and making your holiday dreams come true. It isn’t just about cruises features in brochures - our staff have real knowledge and experience of many different destinations, itineraries and cruise ships – making us real cruise experts. We really do take the time to find out exactly what you are looking for, so that every cruise experience you have lives up to your expectations. Book your next cruise holiday with Norwich Cruise Centre and find out why so many people book with us year after year!

Dedicated Cruise Specialists

Our mission is to give you outstanding customer service, unrivalled choice, exceptional quality and value for money. On our website, we have carefully selected the latest special offers from a wide range of cruise operators. If you cannot find what you are looking for, email your enquiry to us or call us to discuss your requirements.

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Meet the Team

Emma Livermore

Vicky Bell

Assistant Manager

Melissa Hammond

Travel Consultant

Testimonials

We would have no hesitation in recommending Riviera and the Lee Wood Hotel

We would have no hesitation in recommending Riviera and the Lee Wood Hotel.

David & Christine H

September 7, 2021

Lorna and Kerry are both so helpful and cheery

Being in the UK hospitality industry I fully appreciate outstanding customer service.

Thank you for your sterling work

I thought I should write a letter and thank you for your sterling work in ensuring our holiday for 2021.

Above and beyond her line of duty

In these very difficult times I thought you might like a short note to cheer you up and hopefully make you smile.

Just a note to say thanks for all you've done

Just a note to say thanks for all you've done and to remind that Pat & I are thinking of you & your families at this difficult time.

Pat Hopkin & Jim Grieve

Thank You For Your Exceptional Help

Sue & I want to thank Kerrie & her staff at the Felixstowe branch, for all their exceptional help sorting out our return travel back from Thailand.

An Out-Of-This-World Sri Lankan Wedding

The tour was amazing. Kuoni made us feel so safe and cared for.

Suzette and Pete

Charming and knowledgeable young ladies

I felt that I had to write to you regarding the Staff in the Norwich Office.

Thoroughly professional

I am writing to record my appreciation and thanks for two recent successful consultations with Melanie.

The wedding was absolutely wonderful

We wanted to give a you very big thank for your help and choosing Cox & Kings for us.

What a lovely team

Thank you so much to Gemma and Linda at Fred. Olsen Felixstowe who recently tried to help us get flights to be with our family in their time of need.

Outstanding Service and Help

We wish to mention the outstanding service and help we received from Sam at Fred. Olsen Travel in Lymington.

David and Jean C

September 11, 2018

Cruise to The Italian Riviera

Our Cruise was one of the best we have ever had with Fred. Olsen but this was only our first time on Boudicca - what a lovely ship.

Professional and friendly

I am writing to say thank you to Lisa Robinson and your Colchester team with regards to a recent booking I made to the UAE.

First class service

Having booked many cruises both ocean and one river cruise through Felixstowe branch, mainly through Linda, I can honestly say I have had excellent service.

Gardens Galore River Cruise

We were on the recent Gardens Galore River Cruise, on the Amadeus Brilliant and your representative was Karen Jones.

Value for money with P&O Cruises

We are now looking back on another excellent holiday organised through Thorpe Travel, a Caribbean cruise.

Karel and Jan R

February 27, 2018

Wonderful trip to Tokyo, Japan

Thank you so much for everything you did sorting out my wonderful trip to Tokyo, Japan

December 21, 2017

Great attention to detail

I would just like to say how impressed I am by a member of your staff, Samantha O’Connor, at Fred Olsen Travel, Lymington.

Amazing Service

After a week of searching online for a half board holiday to the Costa Adeje for a reasonable price, Nicola was able to put together a trip that i was really happy with.

Excellent all-round service

I have used Fred Olsen for all of my family travel plans since they opened a branch in Westbourne, Bournemouth.

Spring holiday in Madeira

We have just returned from a brilliant Spring holiday in Madeira, all arranged for us by Lorna.

Karel and Jan R

Mediterranean Cruise

Leonard and I would like to thank you most sincerely for making our cruise to the Mediterranean so perfect.

Leonard and Wendy N

Efficient every time

My wife and I have used Thorpe Travel over a number of years for arranging and booking our cruising, and it has been done very efficiently every time.

Ian & Georgina J

Thank you for organising all for us.

November 23, 2016

Thank you for all your help over the years.

Tony and Lisbeth B

November 23, 2016

Fantastic time in Austria

Thank you so much for looking after us so well time and time again booking our holidays and meeting our requirements.

Christine and Neil S

Wonderful memories

Thank you for advising and assisting us on choosing an amazing holiday.

Karen and Peter

November 23, 2016

America and Canada

Every aspect of the trip by you worked like clockwork. The hotels, the yours, the coach travel where all superb, and the staff were brilliant.

November 23, 2016

We just wanted to say a very big ‘thank you’ for the help and advice you gave us in making the booking for our Canada holiday.

Jenny and Trevor B

November 23, 2016

Just a quick email to say MANY THANKS for all your help before and during our Celebrity cruise of Asia.

January 7, 2019

Quick note, we are back, brilliant holiday everything ran smoothly.

September 11, 2018

Whale watching in Mauritius

Great holiday and thanks again for all your help especially helping us choose Madekwi game reserve.

Martin and family

September 11, 2018

Two weeks in Greece

We would both like to thank you for organising the holiday.

John & Marion P

October 23, 2018

As always, all your arrangements worked perfectly. Very many thanks.

Alan and Jill R

Barcelona birthday

I just wanted to say thank you!

We have book a number of holidays through Vicky over the past few years.

Kelly and Gareth K

The Orient Express

With your help it was a complete surprise for my wife right up to the day of the departure.

November 7, 2018

Local Events

Our Travel with Fred. Olsen shops regularly host events aimed at helping you find your perfect holiday. Find out which events are coming up in your local store.

Virtual Coffee Morning with Emerald Cruises

2

November 2021

11:00 am

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You're Invited!

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Grab yourself a coffee and enjoy the chance to learn all about the luxurious cruises available from Emerald Cruises, as well as all their latest updates.

Whether you’re in search of the relaxed pace of a European river cruise or an enchanting voyage further afield – their collection of river and yacht cruises will take you to the very heart of each destination.

We will be joined by an Emerald Cruises specialist, who will be able to answer any questions you may have. Sign up to our virtual event to discover more...

Find out more...

A Virtual Coffee Morning with Just You

24

November 2021

11:00 am

-

Join us with a coffee and discover more about Just You. Just You have something for everyone - short breaks, grand tours and everything in between, so you’re bound to find your perfect holiday. Find out about their latest news and offers for your next solo traveller holiday.

We will be joined by a Just You specialist, who will be able to answer any questions you may have. Sign up for our virtual event to discover more...

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Find out more...